Privacy Policy
Last updated: 22 August 2026
Momentm Events respects your privacy and will only use your personal information where we have a proper reason to do so.
This policy explains how we collect, use and protect personal information when you visit our website, contact us, enter or attend an event, join our mailing list or otherwise interact with Momentm Events.
1. Who we are
For data protection purposes, we are the data controller for the personal information described in this policy.
You can contact us at:
Email: team@momentmevents.uk
2. Information we collect
Depending on how you interact with us, we may collect information such as:
Your name and contact details
Event registration and participant information
Emergency contact details
Information you provide through enquiries, forms or surveys
Photos or video captured at our events
Information about how you use our website, such as pages viewed, interactions, approximate location, device and browser information and how you arrived at our website
We may receive some of this information directly from you or through third-party booking and payment providers used to process event registrations.
Where we request health or medical information for event safety purposes, we will only use it where permitted by data protection law and, where required, with your explicit consent.
Payment information is normally handled directly by third-party payment providers. We do not store your full payment card details.
3. How we use your information
We may use your personal information to:
Respond to enquiries
Process and manage event registrations
Communicate important information about events
Safely organise and operate our events
Improve our website, events and services
Understand how people find and use our website
Measure the effectiveness of our advertising and marketing
Create event photography, video and promotional content where appropriate
Maintain appropriate business, insurance and event records
Meet legal or regulatory obligations
Send marketing communications where you have agreed to receive them or where otherwise permitted by law
Depending on the circumstances, our lawful basis may include performance of a contract, compliance with a legal obligation, our legitimate interests or your consent.
Where special category information such as health information is processed, we will also rely on an appropriate additional condition under data protection law.
You can unsubscribe from marketing emails at any time.
4. Analytics, advertising and tracking
We use technologies including Google Analytics and the Meta Pixel to help us understand how our website is used, improve our website and marketing, and measure the effectiveness of advertising.
These services may collect information about your device and your use of our website, including pages visited, interactions with the website, referral information, browser or device information, online identifiers and information about whether an advertising campaign resulted in a website visit or other action.
Google and Meta may process information collected through these technologies in accordance with their own privacy policies.
We treat Google Analytics and the Meta Pixel as non-essential technologies and will only activate them where you have given the required consent through our cookie preferences.
You can withdraw or change your consent through our cookie settings at any time.
5. Who we share information with
We do not sell your personal information.
Where reasonably necessary, we may share information with trusted organisations that help us operate our website, business and events, including:
Third-party booking and payment providers
Website and hosting providers
Email and communication providers
Analytics and advertising providers, including Google and Meta
Event technology, timing and tracking providers
Photographers and event media providers
Medical or event safety providers where appropriate
Professional advisers, insurers or authorities where required
We only share information where there is a legitimate reason to do so.
Some service providers may process information outside the UK. Where this happens, appropriate protections will be used where required by data protection law.
6. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose it was collected and to meet relevant legal, tax, insurance and business-record requirements.
Information that is no longer required will be deleted or anonymised where appropriate.
7. Cookies and similar technologies
Our website uses cookies and similar technologies.
Some are essential for the website to operate correctly and can be used without your consent where permitted by law.
We also use non-essential technologies for analytics and advertising, including:
Google Analytics, to understand how visitors use our website and help us improve it.
Meta Pixel, to measure advertising performance and help us understand how people interact with our website after seeing or interacting with our advertising.
We will ask for your consent before activating these non-essential technologies.
Rejecting non-essential cookies will not prevent you from using the main functions of our website.
You can accept, reject or manage non-essential cookies through our cookie banner and can change your preferences later through the cookie settings available on our website.
8. Your rights
Depending on the circumstances, UK data protection law gives you rights over your personal information. These can include the right to:
Access your information
Correct inaccurate information
Request deletion or restriction
Object to certain uses of your information
Request transfer of certain information
Withdraw consent where processing is based on consent
To exercise any of these rights, contact team@momentmevents.uk.
You also have the right to complain to the Information Commissioner's Office if you are concerned about how your personal information has been handled.
9. Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
No online system can be guaranteed to be completely secure.
10. Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will be published on our website together with the date it was last updated.
11. Contact
If you have any questions about this Privacy Policy or how we use your information, contact:
Momentm Events
Email: team@momentmevents.uk